Privacy Policy

Materials Performance Magazine Website Privacy Statement Last Revised: May 23, 2018   

Materials Performance is committed to maintaining the privacy of all users of our internet services. This Privacy Policy outlines our policies and practices regarding the collection and use of your personal information (also known as personally identifiable information or personal data) when you visit the Materials Performance website or use Materials Performance internet services. Our internet services include, but are not limited to, discussion forums, newsletters and electronic subscription publications, and other internet-based features.

1. “Personal Information” Defined

As used in this Privacy Policy, Personal information” (sometimes referred to as “personally identifiable information” or “personal data”) means any information relating to an identified or identifiable natural person.  Personal Information includes your name, address, phone number, email address, payment card information, and may include your IP address.

2. Personal Information Materials Performance collects

The Personal Information we collect depends on how you choose to use our website and our services. It generally consists of a user’s name, address, email address, telephone or fax number, and if a purchase is made, payment information. Website usage information is collected using cookies.

3. How Materials Performance collects and uses Personal Information

As described in more detail below, we collect general information about the use of our website as well as any Personal Information that you provide on the site. The Personal Information we collect depends on how you choose to use our website and our services. We will not distribute this Personal Information in a manner inconsistent with this Privacy Policy unless required to do so by law, or in good faith belief that such action is permitted by law and is necessary to comply with a legal requirement or process such as civil and criminal subpoenas and court orders, to protect and defend the rights or property of Materials Performance, or to protect the personal safety of Materials Performance personnel or the general public.

a. General Website Usage Information
To monitor site usage and improve the quality of our website, we gather general information about the use of our website. We use web server logs and industry-standard website statistics software to count the number of visitors to our website, the number of views of particular pages, and to track other general statistics. We do not track individual users on our website. 

b. Information Collected to Process Payment Transactions
When users of our website or our internet services apply for or renew membership, order products, and register for courses, conferences or other events, they will be required to create a user profile where we will acquire Personal Information necessary to process the transaction. This may include your name, address, telephone and fax numbers, email address, and credit card number or other payment information. Payment information is only collected to process a transaction, using a secure transmission method, and it is stored in an encrypted format. Reasonable measures are taken while processing transactions to ensure that payment information is not vulnerable to theft or interception. CoatingsPro will not store or distribute your payment information in any manner that is not necessary to process a transaction.

c. Email Addresses
When contacting Materials Performance at any of the email addresses used for member and non-member customer assistance, we may ask for certain Personal Information, such as your member ID number, name, email address, telephone number, or fax number. When collected for this purpose, the information is used to verify identity and to provide the assistance you are requesting. Users can update their Personal Information, change their passwords, and customize email delivery preferences by logging into their Materials Performance account online.

d. User Information
Materials Performance offers member users certain features and services through restricted access to members-only content on our website. All users can access and update their User Profile, which consists of Personal Information we have collected from each user as part of their membership application, membership renewal, registration for an event, or subscription to an internet service. Users can update their Personal Information, change their passwords, and customize email delivery preferences. User Profiles are maintained for every user in our database. Users can elect to keep their profile information private from other users; and non-member users cannot view or access any User Profiles. 

e. Marketing 
If a user has consented, we may use Personal Information to distribute marketing materials to users by mail, fax, or email. Users are always free to withdraw consent by contacting us at If you have received a marketing email, you may withdraw your consent at any time by clicking the unsubscribe link you will find in every email. However, electing not to receive any of these communications may mean that you will not receive important notices about your membership, events, or services that may be useful to you.

f. Cookies and Other Tracking Technologies
Several portions of the Materials Performance website use cookies or other tracking technologies. Cookies are small data files that are sent by a website and stored on your computer. Cookies are used by most websites. Cookies can contain information about your use of our site, but they are not used to identify or track you personally. Cookies that you receive from the Materials Performance website do not contain any Personal Information. We do not use cookies for advertising or other usage tracking purposes. The Materials Performance site uses cookies only when they offer significant convenience or added benefit to you, or when the software used to provide the features of our website require them in order to function properly. These features include the members’-only content and our shopping cart for course and conference registration, ordering of products or services, and dues payment.

Most Web browsers have a setting to turn off the automatic acceptance of cookies. If you do not want to accept cookies from our website, use the internet Options or Preferences menu items in your browser to turn cookies off or receive warnings when cookies are sent to your computer. However, you should be aware that significant portions of our website will not function properly if you do not accept cookies.

i. Google Analytics
We use Google Analytics to improve the user experience. Google Analytics helps us determine the number of visitors to our site and helps us understand how users find our site. Google Analytics uses cookies and may record your geographical location, device, internet browser, operating system, and IP address. We are not provided with information allowing us to link an individual to an IP address. To learn more about Google’s practices, visit If you do not want to be tracked by Google Analytics on our websites, you can download and install this browser add-on:

4. Sharing of Personal Information

Materials Performance may share your Personal Information with third parties that we employ from time to time to assist us in fulfilling orders and other transactions involving payment. Those third parties will have access to certain Personal Information to the extent necessary to perform those services for us. We limit the use of all such Personal Information by these third parties to the performance of such services. We take reasonable steps to obligate these third parties to handle Personal Information appropriately and confidentially. 

5. Access to information and correction

Users can access and change their profiles by signing into their accounts. Users may also delete their account by selecting this setting in their profile.

At a user’s request, we will inform a user what Personal Information we have stored about the user and explain why that information is stored. If we have incorrect information about you, we will correct it promptly upon recognition or at your request. In these cases, please contact us at

6. Children under the age of 13

Our website is not intended for children. No one under age 13 may provide any Personal Information on our website. Materials Performance does not knowingly collect Personal Information from children under 13. If we learn we have collected or received Personal Information from a child under 13, we will delete that information. If you believe we might have information from or about a child under 13, please contact us at:

7. Your California Privacy Rights

If you are you are a resident of the State of California and Materials Performance has an established business relationship with you, then you have certain privacy rights pursuant to Section 1798.83 of the California Civil Code.  You have the right to request the following at any time:  (a) information from Materials Performance free of charge regarding the manner in which Materials Performance  shares certain Personal Information collected through the website with third parties who use that information for direct marketing purposes; and (b) the discontinuation (or opt-out) of Materials Performance’s sharing of the information with those third parties.  Please submit any requests (“California Privacy Rights Request”) to with a subject line of “Your California Privacy Rights.”

For each California Privacy Rights Request, please state “Your California Privacy Rights” in the email or letter subject line, and clearly state the following in the body:

a.   the nature of your request;

b.   that the request is related to “Your California Privacy Rights;”

c.   your name, street address, city, state, zip code and email address; and

d.   whether you prefer to receive a response to your request by mail or email.

Materials Performance is not responsible for a California Privacy Rights Request that is incomplete, incorrectly labeled, or incorrectly sent. 

8. Online Tracking

Materials Performance does not respond to “do not track” (DNT) signals.

9. Users in the European Union, European Economic Area, and Switzerland

·         Data Controller

Materials Performance is the data controller of the Personal Information (also known as “Personal Data”)  you provide on our websites.  

You may contact Materials Performance by email, phone, fax, or mail.

By email:
By phone: 281-228-6200
By fax: 281-228-6300
By mail:
Attn: Website Privacy
15835 Park Ten Place
Houston, TX 77084

·         Purposes of Processing and Legal Basis for Processing

As explained above, we process Personal Data in various ways depending upon your use of our websites.  We process Personal Data on the following bases: (1) with your consent; (2) as necessary to perform a contract when you request services; and (3) as necessary for our legitimate interests in providing you with our products and services, enhancing our web services, conducting analytics and delivering relevant advertising.

·         Your Rights Regarding Personal Data

Access and Confirmation.  You have the right to ask us if we process Personal Data about you, and in some circumstances, to obtain a copy of your Personal Data.  

Deletion and Blocking.  Under certain circumstances, you may have the right to have your Personal Data deleted or blocked without undue delay. 

Direct Marketing.  You have the right to object to our processing of Personal Data for direct marketing purposes.

Consent.  To the extent we are processing Personal Data on the basis of your consent, you have the right to withdraw consent at any time.

Data Portability.  Under certain circumstances, to the extent we are processing your Personal Data on the basis of consent, or that it is necessary to perform a contract with you, and the processing is carried out by automated means, you have the right to receive the Personal Data in a structured, commonly used and machine-readable format.

To exercise those rights, 

Right to Lodge a Complaint.  You have the right to lodge a complaint about our data collection and processing actions with the supervisory authority in your country.


We are headquartered in the United States of America. Personal Data may be accessed by us or transferred to us in the United States. The European Commission has not determined that the United States ensures an adequate level of protection for Personal Data.  By providing us with Personal Data, you consent to this transfer. We will protect the privacy and security of Personal Data according to this Privacy Policy, regardless of where it is processed or stored.

By providing us with Personal Data, you consent to the storage or processing of Personal Data in the United States and acknowledge that the Personal Data will be subject to the laws of the United States, including the ability of governments, courts or law enforcement or regulatory agencies of the United States to obtain disclosure of your Personal Data.

10. Site security information

Materials Performance implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Except for Membership Directories and the sharing of information as set forth in this Privacy Policy, we restrict access to Personal Information to certain companies who may need to know that information in order to operate, develop, or improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, Materials Performance cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services.

If you have questions about this Privacy Policy, please contact support at

11. Mergers, acquisitions, and other business transactions

Materials Performance may decide to sell, buy, merge, or otherwise reorganize its business. If that occurs, you will be notified via email or a prominent notice on our website of any ownership change and any changes in the use of your personal data. These types of transactions may involve the disclosure of personal data to prospective or actual purchasers, or receiving it from sellers. We seek appropriate protection for personal data in these types of transactions.

12. Contacting Materials Performance about privacy issues

We welcome your comments, suggestions, or questions about our Privacy Policy and Materials Performance’s privacy practices. We also welcome member requests to elect not to receive certain forms of communication from Materials Performance.
Please contact us:

By email:
By phone: 281-228-6200
By fax: 281-228-6300
By mail:
Attn: Website Privacy
15835 Park Ten Place
Houston, TX 77084

13. Privacy Policy changes

Materials Performance regularly reviews and revises this Privacy Policy. We make changes to the Privacy Policy available on this page. If we make material changes to how we treat your personal data, we will notify you by email to the primary email address specified in your account and through a notice on our home page.